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NEW YORK -- Orlando Soto looks forward each evening to spending time on his home computer after work. But when he logged on one Wednesday night last month, he was disappointed: There were 17 spam e-mail messages waiting for him.
"Only 17," he lamented, scrolling through them. "That's a very light day."
Mr. Soto routinely comes home to some 150 e-mail pitches, and he loves getting them all. The 45-year-old grandfather opens most of them. He answers spam questionnaires. And he buys stuff pitched in spam e-mail -- again and again. "Everyday people call it spam," says Mr. Soto, who prefers calling it "unsolicited" e-mail. "But I'm open to everything."
If everyone hated spam, it would disappear. But like the traditional direct-mail marketers and telemarketers who came before them, spammers survive public outrage, filters, lawsuits and regulations because innumerable times a day, somebody, somewhere responds with money.
One such somebody is Mr. Soto. He buys spam-pitched aromatherapy oils for his wife and pharmaceuticals for himself. His bookcases are lined with first-edition mystery novels he bought via spam. In a corner of his two-bedroom midtown-Manhattan apartment stands an antique pinball machine bought via spam. He plays Internet bingo at five cents a game on a Web site pitched to him by spam a few weeks ago. He buys stuff via spam for himself and to resell on Web sites he sets up -- a business idea he got from a spam pitch.
Spam helps him "unwind" and "lose the stress of the day," Mr. Soto says.